Frequently Asked Questions
Questions from our Clients
Every website that you visit consists of a domain name and a web host. The easiest way to picture it is to think of the domain name as the address and the hosting as the physical building.
When you’re browsing the web and you type in a URL (i.e. https://www.servicehorizon.com), your web browser basically queries that domain name (i.e. servicehorizon.com) and asks it where the website is hosted. The browser then loads up the contents that are stored there.
Hosting is effectively the process of using a server to host a website, and there are all sorts of different types of hosting available out there on the market. Hostinger, just like most web hosts offers different packages so that their customers can pay for just the resources that they need. The more popular the website is, the more resources it’s likely to need to function effectively.
The good news is that with Hostinger, you can scale your hosting package as and when you need it, so you can start off with Single hosting plan and gradually upgrade to Business or even VPS plan later.
Your website is basically a collection of files and (in most cases) database that are served up to your visitors as they browse around it. Hostinger will allocate space for you to store your website and database.
When you sign up with Hostinger, you’ll receive login details to access your hosting account’s admin panel.
At Hostinger, they offer custom built hosting control panel. Using their control panel you can carry out basic hosting management, monitor resource usage, create email addresses and install content management systems (CMSs) like WordPress. Note that this is different to the admin panel for your website, which will be created when you install a CMS such as WordPress. This is the admin panel for your server as a whole.
Yes! Hosting comes in all different shapes and sizes, with different setups suitable for different types of a webmaster. In general, hosting can be broken up into the following categories:
Shared Hosting: This is usually the cheapest form of hosting because it’s the most economical when it comes to the use of hardware. Shared hosting means that multiple different websites are all hosted on the same server, with each user being allocated a certain amount of storage space and a certain amount of resources. This is often the best option for hobbyists and bloggers.
Cloud Hosting: Cloud hosting allows webmasters to tap into a large bank of servers that are all interlinked and designed to take over from each other if needed. In other words, if you need more resources, the cloud will provide more resources to rise to the demand. Cloud hosting is usually the best option if you want to aim for 100% uptime and don’t care how much you need to pay for it.
Hostinger provides a mix of SHARED and CLOUD hosting. This setup allows us to provide fast hosting with nearly 100% uptime at an unbeatable price.
Dedicated Hosting: Dedicated hosting is a good choice for the pros, and like its name suggests, it involves the use of a server that’s dedicated to a single website. In other words, unlike shared and VPS hosting, the user doesn’t have to share storage space and resources with other people and they have a physical piece of hardware all to themselves.
VPS Hosting: A virtual private server (VPS) setup is like a shared hosting setup on steroids. It generally uses more powerful hardware and takes its name from the fact that while multiple websites are being stored on the same physical hardware, each uses virtualisation software to allow them to operate independently as though they were dedicated mini-servers.
Not at all! Hostinger makes it as easy as possible for novice users to pick up the basics as they go along. Many of the everyday tasks, such as setting up an email address or installing a content management system (CMS), can be done with just a few clicks and with no technical knowledge whatsoever.
However, don’t let that fool you – while it’s easy to pick up the basics and get going, our hosting packages are also suitable for experienced developers. After all, there’s no reason why something can’t be both user-friendly and powerful at the same time.
If you’re struggling, there’s no shortage of online guides to walk you through the most common tasks that you might want to carry out, and we also have a customer support team who’ll be more than happy to help if you get stuck. But for the majority of our customers, no help is needed – and if you just want to jump in and get started, it’s quicker and easier than signing up for a new social network.
Good question! A virtual private server (VPS) is a little bit like a cross between shared hosting and a dedicated server. It’s not quite the best of both worlds, but it is a good compromise and it can help you to keep costs down. Some people compare shared hosting to living in an apartment complex and VPS hosting to living in a condo.
With shared hosting, you’re sharing a server and that server’s resources with a bunch of other websites. With a VPS, you’re still sharing some resources because that’s determined by the hardware, but the software itself is set up in such a way that one machine acts like multiple different servers, providing a different virtual server for every user.
For webmasters, using a VPS means that they get the administrative power of a dedicated hosting setup, including the ability to customize their server to suit them.
If you think VPS will be more suitable for you check out our cheap VPS hosting plans here.
Not long at all! We’re proud of the fact that setup is instant. That means our new customers can get started straight away without delay. Just create your account and walk through the setup process and you’ll be ready to log in and to start managing your new hosting account immediately.
That depends – what kind of website do you have/want? And what’s your budget?
As a general rule, shared hosting is the best place to start, and Hostinger’s hosting is suitable for almost any kind of website. Our hosting helps you to keep the costs down during the early days of your website while allowing you to pay only for the resources that you need. If your website starts to take off, you can easily upgrade to higher tier plan and pick up some extra resources.
Ultimately, every website is different. If you’re not sure, why not get in touch with our team so we can chat it through with you and make a personalized suggestion based on your needs?
You might already be familiar with the term ‘bandwidth’ from your broadband provider. At its most simple level, bandwidth is a term that refers to how much data can pass along an internet connection.
When a user accesses your website, they send a request to the server and the server responds by literally serving up your website. Think of it as like turning on a tap. The more that people visit your website, the more water is flowing along the pipe, until you reach a point at which the pipe is full of water and it’s running at full capacity.
The same idea applies to your website. If too many people are trying to access it at the same time, the pipe is filled up and the site starts to slow down and even to stop working altogether. And your hosting bandwidth is what determines the width of that pipe.
MySQL is an open-source database management system that uses structured query language (SQL) to access, add to, and manage the content of a database. The fact that it’s an open-source tool means that it’s a popular choice for software developers, which is why it forms the backbone of many of the most popular operating systems.
Most modern content management systems (such as WordPress) use it to store data. Every change that you make in the CMS is recorded in the MySQL database, and then every time a visitor arrives on the site, the content of that database is served up to them.
Yes – and we actively encourage it! If you’re using one of the more common CMS platforms such as WordPress then there are plenty of tools available to make it easy to export from one host and to import into another. But if you’re not using a common CMS – or if you need a little help along the way – then just let Hostinger’s Staff know. Their staff will do everything they can to help you to make the transfer – and they’ll do it free of charge!!
Hostinger takes security very seriously because there’s no point in having a website if you can’t be sure that it’s safe from attackers. They use BitNinja to protect all of their users, and they go out of their way to ensure that their servers are as strong and secure as possible. This includes running advanced, custom-built security software and regularly updating their infrastructure.
Of course! We’re all about helping our customers to get their businesses off the ground, and that means that we support e-commerce sites together with Hostinger on any of their hosting plans. You can also take advantage of their auto-installers to set up a range of content management systems (CMS) and e-commerce platforms.